Privacy Policy

Last Updated: April 1, 2026

Introduction

PopMyBubbl ("we", "us", "our") operates the PopMyBubbl mobile application and website (popmybubbl.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

Personal Information

Name, email address, date of birth, gender, and government-issued ID (used for verification purposes only).

Profile Information

Interests, personality preferences, bio, and profile photo (encrypted and hidden until you choose to reveal it).

Usage Data

App interactions, chat messages (encrypted), connection history, and device information.

Location Data

General location for matching purposes only. We never collect or store your precise location.

How We Use Your Information

  • To create and manage your account
  • To verify your identity and age
  • To match you with compatible users
  • To facilitate the bubble and reveal experience
  • To moderate content and ensure safety
  • To improve our services
  • To communicate with you about updates

How We Protect Your Information

  • End-to-end encryption for all messages
  • Profile photos encrypted at rest
  • Government ID images deleted after verification
  • Regular security audits
  • SOC 2 Type II compliance

Information Sharing

We do NOT sell your personal data. We share information only with:

  • Service providers (hosting, verification)
  • Law enforcement (when legally required)
  • With your consent

Your hidden photo is NEVER shared with other users until you explicitly trigger a reveal.

Your Rights

You have the right to:

  • Access your data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications
  • Update your information

To exercise any of these rights, contact us at privacy@popmybubbl.com.

Data Retention

  • Active accounts: Data is retained while your account is active.
  • Deleted accounts: Data is removed within 30 days of account deletion.
  • ID verification images: Deleted within 24 hours of verification.
  • Chat messages: Retained for 1 year, then automatically deleted.

Children's Privacy

PopMyBubbl is not intended for anyone under the age of 18. We verify age through government-issued ID during the sign-up process. If we discover that an underage user has created an account, the account is immediately terminated and all associated data is deleted.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of PopMyBubbl after changes are posted constitutes your acceptance of the updated policy. Material changes will be communicated to you via email.

Contact Us

If you have any questions about this Privacy Policy, please contact us: